Waukesha, Wisconsin
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Frequently Asked Questions

Is my windshield a component of the vehicle’s safety system?

Yes, your windshield is an integral, built-in part of your vehicle’s safety system. In the event of a crash your vehicle’s air bags deploy out of the dashboard and against the windshield with significant force. This fact requires the vehicle’s windshield to be properly, securely and professionally installed. We use a 3-step installation process using Essex brand sealants manufactured by Dow Chemical. Any variation or short cut to the industry best practices can result in an improperly installed and insecurely installed windshield or back glass.

Is my windshield damage repairable or should it be replaced?

Please take a look at these pictures of several types of windshield damage to help determine if yours is a possible candidate for repair versus replacement. Feel free to submit your own photos of your damage to contact at premierautoglassrepair dot com for help in making your choice. Click each thumbnail to view a larger image and an evaluation of the problem.

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Is your work guaranteed?

Yes, we warrantee our work against any workmanship issues as long as you own your vehicle. Structural defects in new replacement glass is also covered. (Chip/Rock repair on windshields is not warranteed, however.)

Do you come to me or do I come to you?

Weather permitting, we can come to your home or office in most instances. Or feel free to visit us here in Waukesha and have a cup of coffee or soda while you wait for your repair. Most replacements take around 1 to 1 1/2 hours, while chip repair usually takes about 1/2 an hour.

Please call or e-mail for more specific answers to any mobile or in-shop services you may have.

We do not expect your trust, we expect to earn your trust

Please call (262) 970-0665 or e-mail us with requests for more information or for a quote on your specific vehicle.